Shipping and return policy
SHIPPING RATES
UPS Ground: $20.00 Flat Rate Shipping – All orders $125 and up receive free shipping
SHIPPING REGULATIONS
Delaware Regulations:
All purchasers buying online tobacco must be 21 years of age.
maryland & washington regulations:
Due to Maryland State regulations, Habana House Cigars cannot ship little cigars to Maryland residents.
Due to Washington State regulations, Habana House Cigars cannot ship little cigars to Washington residents.
California REGULATIONS:
All purchasers buying online tobacco must be 21 years of age. California’s Senate Bill 39k requires us to:
“Confirm your delivery of tobacco products by telephone call after 5pm the day prior to shipment. Obtain the signature of a person 21 years of age or order before completing the delivery.”
RETURN POLICY
Habana House has a 100% satisfaction guarantee on all products. If you are not satisfied with a product, please call us at (512) 289-3586 within 30 days and then return the product for a full refund, credit or replacement.
All service requests will be responded to within 24 hours or the next business day.
Damaged cigars will be replaced; will pay for all shipping cost. If you are not 100% satisfied with any cigars that you purchase from HABANAHOUSECIGARS.COM, you may return them within 30 days for full credit or full refund for the amount of cigars returned, minus shipping costs. Returns accepted only with original Cellophane Wrapper intact.